Privacy Policy | Xtreme Tyres

This policy tells you how Xtreme Tyres & Autocare Limited ("we", "us") uses your personal details when you use this website, book with us or contact us. Last updated: 12 November 2026.

Who we are

Xtreme Tyres & Autocare Limited is the controller of your personal details. The company is registered in England and Wales with company number 14142479. Registered office: 52 Pelham Road, Worthing, BN13 1JB. Our garage is at 39 South Street, Tarring, Worthing BN14 7LG.

For any question about your details, email admin@extremetyres.com or call 01903 202140.

The details we collect

When you book online: your name, phone number, email address and postcode, your vehicle registration and the vehicle details that we find from it, the tyres and services you choose, and the date and time of your booking. For mobile fitting we also collect the address where we fit your tyres.
When you pay online: our payment provider, PayPal, takes your payment details on its own secure page. We do not see or keep your full card number. We get the amount, the result of the payment and a payment reference.
When you contact us: the details you give us by phone, by email or on WhatsApp.
When we work on your vehicle: the details of your vehicle and of the work we do.
When you use this website: technical details that your browser sends, such as your IP address. See "Cookies and other services" below.

How we use your details

To make and manage your booking, to order your tyres and to do the work. This is necessary for our contract with you.
To send your booking confirmation by email and text message, and to contact you about your booking. This is necessary for our contract with you.
To take your payment and to give refunds. This is necessary for our contract with you.
To answer your questions and to deal with complaints and warranty claims. This is in our legitimate interests.
To keep the accounts and tax records that the law requires.
To count visits to the website, only if you agree. See "Cookies and other services" below.

We do not sell your details. We send you marketing messages only if you asked for them, and you can stop them at any time.

Who we share your details with

We share your details only with the suppliers that help us give you our service:

AutoSage, the garage management and online booking system that keeps our booking and customer records.
PayPal, which takes online payments for us.
The services that send our emails and text messages.
A vehicle data service, which gets your registration number to find your vehicle details.
Google, if you agree to analytics cookies.
Our accountants and insurers, and the authorities when the law requires it.

If a supplier keeps your details outside the United Kingdom, we make sure that the safeguards that UK law requires are in place.

How long we keep your details

We keep booking, invoice and payment records for six years after the end of the financial year, as tax law requires. We keep other messages only for as long as we need them to answer you.

Cookies and other services

This website does not use advertising cookies.
The online booking keeps your booking in your browser until you complete it or close the page, so that you do not lose it when you move between the steps.
If we use Google Analytics to count visits, the website asks you first and sets analytics cookies only if you agree. You can change your choice with the "Cookie settings" link at the bottom of each page.
The fonts on this website come from Google Fonts, so Google receives your IP address when a page loads.

Your rights

You have the right to ask us for a copy of your details, to ask us to correct or delete them, to ask us to limit how we use them, to object to how we use them, and to ask us to send them to you or to another company. Where we use your details with your consent, you can withdraw the consent at any time.

To use these rights, email admin@extremetyres.com or call 01903 202140. We answer within one month.

If you are not satisfied with our answer, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

When we change this policy, we put the new version on this page and change the date at the top.